Frequently Asked Questions
When is my remaining balance due?
For flight inclusive bookings the full balance is required 100 days before departure. If travel is within 100 days of making the booking, payment is required in full at time of booking. For hotel and ticket only bookings, the full balance is required 8 weeks before departure. However, if travel is within 8 weeks of making your booking, payment is required in full when you book the holiday.
Can I pay my remaining balance by phone if I have booked online?
Paying online is quick and easy by logging into Manage My Booking. However, you may choose to settle your balance by either debit or credit card over the telephone by calling our Disney Experts on 1800 812 676*.
What happens if I don't pay my remaining balance by the due date given?
We are pleased to offer you the flexibility of paying off your holiday in instalments as and when it suits you and your budget. However, the payment of your balance remains your responsibility. Should you miss your final due date, this will result in your booking being cancelled and your deposit lost.
Are payments taken automatically?
Payments are not taken automatically, we are giving you full control and flexibility over when is best for you to pay. Every payment must be done manually by logging into Manage My Booking and using our easy online payment portal.