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TERMS & CONDITIONS
representative local local agent or or Duty Of ce consult consult a a a a a a a a local local doctor and and also consult consult your your GP upon your your return to to to Ireland Should you you you then wish to to to make a a a a a a a a a a a claim against us us us as a a a a a a a a a a a result of of that illness you you you must provide us us us with with details of of both the the local doctor whom you you you saw and your GP together with with written authority for us to to to to obtain a a a a a a medical report from both those doctors (f) If you you you or any any member of your your Booking Group suffers during your your Package any any any dif culty through misadventure as a a a a a a a a a a a result of of of any any activity which does not form part of of of your Package we will offer you you prompt assistance assistance All assistance assistance ( nancial or or otherwise) is is is is is subject to to to our reasonable discretion and and a a a a a a a a maximum total cost to to to to us us of €1262 per booking and and is is subject to to to you you notifying us us that you you require such assistance within 30 days of the incident incident If you are entitled to have any costs and expenses arising from from such an an an an an incident incident met by or or from from any any insurance policy or or or if you obtain a a a a a a a a a a costs order against anyone in in in in in relation to to the the incident you you must repay to to us us the the costs and expenses we spend in in assisting you you (g) Notwithstanding anything to the the contrary elsewhere in in in in in these Booking Conditions we shall not in in in in any any any circumstances be be liable to you you or or or any any any member of of of of your Booking Group for any any any loss loss loss loss or or or anticipated loss loss loss loss loss of of of of of pro t t t t t t t t loss loss loss loss loss of of of of of revenue loss loss loss loss loss of of of of of use loss loss loss of of of contract or or or other opportunity (whether direct direct direct indirect indirect or or or or or or or consequential) nor for any any consequential consequential incidental or or or or or indirect indirect loss or or or or or damage of any any kind whatsoever (h) For claims not not involving personal injury death or or or illness or or which are not not subject to any of the conventions contemplated in in Section 11(c) above any liability which we may incur for the negligent acts and/or omissions of of our suppliers shall be limited in in the the the case of of of an an an adult an an an amount equal to to double the the the the the inclusive price of of of the the the the the holiday to to to the the the the the the adult concerned and in in in in the the the the the the case of of of a a a a a a a a a minor an an amount equal to to to the the the the the inclusive price of of the the the the the holiday to to the the minor concerned (i) The amount of compensation we will pay for any loss or or damage to luggage is is limited in in accordance with the conventions listed in in in Section 11(c) above For claims for missing or or or or damaged baggage you you must follow the the the rules on on the the the back of your ticket or contained within the the the Carrier’s conditions of carriage Please note time limits apply within which to notify us or or the Carrier and make a a a a a a a a claim We will not not accept liability for for high-value items which you should insure for for the the appropriate amount If there are no applicable limits for luggage then our liability will be limited to €628 per per person 12 IF YOU
HAVE A A A COMPLAINT
If you you you have a a a a a a a a a complaint about your arrangements whilst away you you you must immediately notify the the the supplier of of the the the the service in question locally If they are unable to resolve the the the problem immediately and a a a a a a a a a a a member of of our our staff is is not available you should contact us straight away and we will endeavour to assist If you you you you are still not satis ed on your your return return home you you you you must write to to to us us us within 28 days of your your return return providing all all other relevant information to to to allow us us to to to investigate your your complaint properly Any correspondence regarding your your Booking should be sent to Walt Disney Travel Company 3 Queen Caroline Street Hammersmith London W6 9PE or via email to:disneytraveluk@disneyonline com quoting your Booking reference If you do not give us the opportunity to to resolve any problem locally by reporting it it it to to to the the supplier or or or or calling and informing us then we may not be able to to deal with any complaint on your return 13 YOUR BEHAVIOUR
If we or or or any any other person in in authority is of of the the reasonable opinion that you you or or or any any member of of your Booking Group are behaving in in in in such a a a a a a a a a a a a a way as as to to to cause cause or or or or be be likely to to to cause cause danger or or or or upset to to to any other person (including our staff or or or or or or agents) or or or or or or damage to to property or or or or could be be disruptive or or or or is/are suffering from a a a a a a a a a a contagious disease we will be be entitled to to terminate your your Holiday You and/or and/or any and/or and/or all all members of your your your Booking Group will will not be be allowed to to proceed with your your travel arrangements and/or will will be required to to leave the the the ight ship accommodation or other service and and we will have no further responsibility to you you and and your Booking Group including any any return travel arrangements No refunds will will be made and we will will not pay any any expenses or costs incurred as a a a a a a a a result of the termination You will be be responsible for for making full payment for for any any damage or or or or loss caused by you you you or or or or any any member of your your Booking Group during your your time time away Payment must be be made direct at the the time time to the the service supplier concerned failing which you will be responsible for meeting any claims subsequently made against us (together with our own and and the the the other party’s full costs costs and and expenses including legal costs) as a a a a a a a a result of of of your your actions or those of of of any member of of of your your Booking Group 14 SPECIAL REQUESTS
If you you you you have any special requests please tell us when you you you you make your your Booking We will try to to meet your your needs but cannot guarantee to to do so 15 TRAVEL INSURANCE
It is a a a a a a a a condition of your Booking Booking that the Booking Booking Party including infants and children are adequately insured on on holiday It is your your responsibility to take out before travelling insurance suitable for for for your your needs for for for the the entire duration of the the Booking We shall not be be liable for any costs or or or losses through your your failure failure or or or the failure failure of your your Booking Group to take out adequate insurance cover 16 HEALTH AND TRAVEL DOCUMENTATION
It is your responsibility to ensure that you you are in possession of all necessary travel and health documents before departure We are are not liable if you are are refused entry onto any any transport or or or or into any any country due to to to to to failure failure on on on your part to to to to to carry correct documentation If failure failure to to to have any necessary travel or or other other documents results in in nes surcharges or or other other nancial penalty being imposed on on us us you will be be responsible for reimbursing us us accordingly 17 PREGNANCY INFANTS & MINORS
Women who have entered their 24th week of of pregnancy as as of of of the the the scheduled departure date of of of their Holiday may be refused passage due to safety concerns In In such case neither a a a a a a a a a a a a a a physician’s medical statement nor nor a a a a a a a a a a a a a waiver of liability will be accepted In In addition neither Walt Disney Travel Company nor nor any any any any Carrier shall be responsible or or liable for any any any any complications to pregnancy at at any any stage A A Minor not travelling with a a a a a a a a a parent or or legal guardian must be accompanied by a a a a a a a a a a a a a a Responsible Adult The parent/guardian of a a a a a a a a a a a Minor not travelling with them must authorise a a a a a a a a a a a a Responsible Adult to to to have custody and and control over the the Minor at all times and and to to contract on on on on on their behalf with us All Adult Adult Guests/ Responsible Adults on on on on on on the the the booking shall be be jointly and and severally responsible for the the the conduct and and behaviour of any Minors on on on their Booking 18 USA—TRAVEL AUTHORISATION (ESTA)
It is is mandatory for anyone travelling to to to or or or transferring through the the US under the the Visa Waiver Program to to to to obtain approval to to to travel travel no later than 72 hours prior to to travel travel by completing an an online process ESTA (Electronic System for Travel Authorisation) scheme The cost of an an an ESTA is is is currently approx $14 per per person and can be obtained by visiting https://esta cbp dhs gov gov or or the the US Embassy website at at https:// https:// ie usembassy gov/visas/ where further information on on the the the scheme and and up to date fee can also be found Once completed and and and approved the the ESTA application is is valid for two years and and allows multiple visits without the the need to reapply Travellers can apply apply for an an an an ESTA ESTA even if they have no rm plans to to to to travel to to the the the US Failure to to obtain an an an ESTA ESTA could result in in in in the the passenger being denied boarding 19 LAW AND JURISDICTION
Your contract contract with with us and any non-contractual obligations arising from or or in in in connection with with with it it it it shall be be governed by by and and construed in in in in accordance with with Irish Law and and shall be be determined by by the the the non- exclusive jurisdiction of of of the the the Courts of of of the the the Republic of of of Ireland 20 SERVICE OF PROCEEDINGS
For the the purposes of the the Package Holidays and Travel Trade Act 1995 proceedings can be served at at Buena Vista International (Ireland) 12 Parliament Street Dublin Ireland 21 DATA PROTECTION
Walt Disney Travel Company will collect and hold personal information in in accordance with its Data Protection Policy which can be found at at at at https:// disneyprivacycenter com/privacy-policy-translations/ english/ You consent to our processing and transferring information information in in in in in this this way (if we cannot pass this this information information to to the the the relevant suppliers whether in in in in in the the the EEA or or not we will be unable to to accept and con rm your Booking) 22 MEDICAL EQUIPMENT EQUIPMENT AND SAFETY EQUIPMENT EQUIPMENT RELATED TO DISABILITY OR REDUCED MOBILITY
(a) (a) You must (a) (a) notify us us prior to the time of of making your Booking of of any any relevant personal circumstances and needs of of of any any any member of of of your your Booking Group including without limitation any any Disability if if if not self-reliant or or there is is restricted mobility - - for example if if if if you have dif culty in in walking 500 metres and (b) notify us at any time from when the the Booking is made until 48 hours prior to the the ight’s departure or or by calling our our Call Centre on 1800 812 676 if any member of your Booking Group previously reported to be be be with reduced mobility or or or as not being self-reliant no no longer fall into either category (b) You must advise us us at the the time of making your Booking or or as as soon as as possible before the the the start of of of your Holiday of the the need to to bring any medical equipment equipment on board a a a a a a a a a a ight or or or to to a a a a a a a a a a resort Not all medical equipment equipment can be carried or or or used on-board aircraft and you you must check with us us us us prior to to to carriage carriage If you you you fail to to to notify us us us or or in in relation to to to any any carriage carriage comprised in in your Booking Booking the relevant Carrier of of of any any any disability or mobility issues of of of any any any member(s) of of of your Booking Booking Group or or or if any any member member in in our our reasonable opinion or or or or that of the Carrier is un un t t t t t t t t t t or or or or unable to travel or or or or or whose condition may constitute a a a a a a a a danger to to themselves or or or others on-board or or or where the the the Carrier is unable to to carry such member in a a a a a a a a a a a a a a operationally feasible and/or and/or and/or safe and/or and/or and/or digni ed ed manner we and/or and/or and/or the Carrier shall be entitled to to refuse carriage to to that person If any member of your Booking Party cannot be be carried safely and and in in accordance with applicable safety requirements then we and/or or or or or the the Carrier can refuse to accept a a a a a a a a a reservation or or or boarding of of any member of your Booking Group who is is a a a a a a disabled person person or person person with reduced mobility on on on on the the grounds of of safety Such a a a a a a a a refusal will be based on on on an an assessment of of of risk by us us and/or the the Carrier taking account of of applicable legislation and international regulations It is is is therefore important that the the fullest information is is provided by you you you and and every member of of your your Booking Booking Group before or or or at the time of of making your your Booking Booking and and if circumstances or or or requirements change (c) Here are some examples of conditions which you must tell us us about to ensure safe carriage: a a a a a a a a a a requirement for a a a a a a a a a dialysis machine oxygen cylinders or or high risk conditions such as epilepsy This is is is is not a a a a a a a de de nitive list and you should tell us about any condition which which requires constant constant care care or or constant constant medication medication and which which if such care care is not provided or or medication medication taken could have serious consequences Where we we consider it necessary we we may require you to be accompanied by another person who is is is capable of providing the the assistance needed for disabilities or or reduced mobility This requirement will be based on on safety grounds Full time wheelchair users or persons who require assistance with personal care must be accompanied by a a a a a a a a a a a a travelling companion t t t t t t t t t t and able to to assist them in in day day to to day day tasks The assessment of whether or or or not it is necessary or or desirable for an an accompanying person will be based on on on information provided at at the time you you make your Booking You are required to to provide provide as as much information as as as as possible to to to enable a a a a a a a a a a a full risk assessment to to to to be be made and may be be asked to to to to provide further information information to to to ensure that we have all relevant information information 23 LUGGAGE VALUABLES AND OTHER POSSESSIONS
You must comply with the the luggage allowances of the the Carrier(s) Please note air Carriers may charge luggage luggage fees and restrict luggage luggage to one bag per per person so so check with your air Carrier before you you depart You must retain valuables such as as cash negotiable securities or or or other nancial instruments gold silverware jewellery ornaments works of art photographic/video/audio equipment or or or or supplies laptop computers cellular phones or or or other valuables in in your personal control at all times Neither we nor any any any any airline or or or or any any any any supplier will be responsible for any any any any damage to or or loss of of any any any of of these items ENTER A A A A BRAND NEW WORLD AT WWW DISNEYHOLIDAYS IE ENTER A A A A BRAND NEW WORLD AT WWW DISNEYHOLIDAYS IE 63




















































































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