Walt Disney Travel Company Discover the magic at Walt Disney World with Walt Disney Travel Company (UK & Ireland)

Frequently Asked Questions

How can we help you?

Please select a category to view answers to frequently asked questions.

Fariy Godmothers

Which Airline will I be flying with?

All flights booked with The Walt Disney Travel Company UK and Ireland will be with the airline carrier selected at time of booking.


Can I choose specific airlines, flights and times?

Yes, as long as we have a contract with the requested carrier or it's one we are using as a preferred carrier.


In Ireland, which terminal will I be flying from?

All departure information will be included within your Travel Documentation which you will recieve approixmately 14 days prior to departure.


How long is the check-in time?

We suggest checking in a minimum of 3 hours before departure and being at the departure gate at the required time. Please visit your airline carriers website for further information.


What is the luggage allowance ?

Luggage allowance can differ dependant on your airline carrier. You should check with your airline or refer to your documentation for specific baggage rules.


What extra security procedures are in place?

The security checks at airports around the world have increased considerably. Expect suitcases to be scanned before check-in, hand luggage X-rayed and manually searched, and a further security check at the boarding gate. These checks vary day to day and airport to airport. Therefore we recommend you leave in plenty of time to allow for these.


What liquids (i.e. gels, lotions, pastes etc) can I take on board?

Passengers may carry a limited quantity of liquids, i.e. gels, lotions, pastes, liquid cosmetics, foams and foodstuffs in their hand baggage when going through airport security checkpoints. Details of exact quantities is stated at security.


In light of the recent Ebola outbreak, are there any additional travel requirements in place when travelling to the US?

In an effort to stop the Ebola virus from spreading, airports around the world have introduced additional travel requirements for your safety. If you or anyone in your party have visited Sierra Leone, Liberia, Guinea or Mali within the last 30 days or have been in contact with anyone who has, please be advised that you will only be able to enter the US at one of the following airports; New York (JFK), Newark (EWR), Washington Dulles (IAD), Chicago (ORD) and Atlanta (ATL). Should this apply to you, please contact our Disney Experts on 1800 812 676 who will be able to provide you with more information.

Please visit any of the below sites for further information about the virus:

World Health Organisation: www.who.int/mediacentre/factsheets/fs103/en/

Centres for Disease Control and Prevention: wwwnc.cdc.gov/travel/notices/warning/ebola-liberia


Are electrical items or aerosols allowed in hold luggage?

As these items are generally not required for during a journey they can be placed within hold luggage. We recommend that they are carefully packed in the centre of the case wrapped in something to protect them.